Terms and Conditions

Last updated: 01.03.2025Welcome to Hurkles – Bring Nature Home. These Terms and Conditions (“Terms”) govern your use of our website www.hurkles.com (“Website”) and the sale of our products, including pet accessories, garden items, and household products related to pets. By accessing or using our Website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our Website.

1. Acceptance of Terms

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other applicable laws and regulations. We may update these Terms from time to time, and the revised version will be posted on this page with a new “Last updated” date.

2. Use of the Website

You may only use our Website for lawful purposes, specifically for browsing and purchasing pet accessories, garden products, and related household goods. You agree not to use the Website in any way that may damage, disable, or impair the Website or interfere with other users’ enjoyment of the Website. Unauthorized activities such as hacking, spamming, or attempting to access restricted areas are prohibited.

3. Products and Services

We offer a variety of products related to pet care, garden, and household use on our Website. These include but are not limited to pet accessories, grooming products, pet food, and garden tools. All products are subject to availability, and we reserve the right to refuse or cancel orders at our discretion.Product Descriptions and Availability: We reserve the right to modify or discontinue products at any time without prior notice. While we make every effort to accurately display the product images, colors, and sizes on our Website, slight variations may occur. Hurkles does not guarantee the accuracy or completeness of product images or descriptions.

4. Ordering and Payment

Orders for pet products, garden items, and household goods are processed through our secure third-party payment provider (Stripe). You are responsible for ensuring the accuracy of your payment details. We do not store your payment information. Once an order is confirmed, you will receive an email with the details of your purchase.Prices and Payment Terms: Prices on the Website are subject to change without notice. Hurkles reserves the right to modify, cancel, or reject any order due to pricing errors or issues with product availability. It is your responsibility to provide complete and accurate order information. Any fraudulent orders will be subject to legal action.

5. Delivery and Shipping

We offer shipping of our products to the addresses provided during checkout. Shipping charges will be calculated at checkout and depend on the delivery location and the size/weight of the items ordered.Please note that delivery times may vary depending on your location. We are not responsible for delays caused by third-party shipping carriers or circumstances beyond our control.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with an item, you may return it within 14 days of receiving it, provided that it is unused, in its original packaging, and in resellable condition.Returns and Cancellations: Certain products, such as those related to pets (for hygiene reasons) or customized products, may not be eligible for return. Please contact us for specific return inquiries.Refunds will be issued to the original payment method once the returned item is received and inspected. Shipping costs for returns are the responsibility of the buyer, unless the return is due to an error on our part.

7. Disclaimer and Limitation of Liability

We make no warranties or representations regarding the accuracy, reliability, or completeness of the content on the Website. We are not responsible for any damages arising from the use of the Website, including but not limited to any direct, indirect, incidental, or consequential damages.Warranty Disclaimer: All products are provided “as described” without any warranties, either express or implied, including but not limited to any warranty of fitness for a particular purpose or merchantability. Hurkles is not liable for any damages resulting from the use of our products, unless the product is proven defective.Veterinary Disclaimer: Our products are not a substitute for professional veterinary advice. If you have concerns about your pet’s health or safety, always consult a licensed veterinarian before using any product purchased from our store.

8. Privacy and Cookies

For information on how we collect and process your personal data, please refer to our Privacy Policy. We also use cookies to enhance your user experience. You can manage your cookie preferences through your browser settings or by using our cookie consent banner.

9. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with a new “Last updated” date. It is your responsibility to review these Terms periodically to stay informed of any updates.

10. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the country where Hurkles is registered. Any disputes arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts in the relevant jurisdiction.

11. Intellectual Property Protection

All content, including text, images, logos, graphics, and designs on the Website, is protected by intellectual property laws. You may not copy, reproduce, or distribute any of this content without prior written consent from Hurkles.

12. Use of Third-Party Tools and Links

Our Website may contain links to third-party websites or services. Hurkles is not responsible for the content, accuracy, or functionality of these third-party sites. You access these sites at your own risk. Hurkles does not endorse or control these external resources.

13. Contact Us

If you have any questions about these Terms or our services, please contact us at:Email: [email protected]Website: www.hurkles.com