Privacy Policy

Last updated: 30.04.2025

Thank you for visiting Hurkles – Bring Nature Home. Your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.hurkles.com (“Website”).

1. Data Controller

Company Name: Hurkles
Website: www.hurkles.com
Email: [email protected]

2. What We Collect

We may collect the following personal data:

• Personal Information: Name, email, phone number, and shipping/billing addresses.
• Order Data: Products ordered, order history, delivery details.
• Communication Data: Messages sent via forms, chat, or email.
• Technical Data: IP address, browser, operating system, device info.

3. How We Use Your Data

• To fulfill and manage your orders.
• To communicate with you and provide support.
• To improve our services and website experience.
• To comply with legal and tax obligations.
• To send marketing messages (only with your consent).

4. Legal Basis

• Contractual necessity – fulfilling orders.
• Legal obligations – e.g. tax compliance.
• Legitimate interests – service improvement, fraud prevention.
• Consent – e.g. newsletter, optional tracking.

5. Data Sharing

We do not sell your data. We may share it with:

• Payment providers: e.g. Stripe – we don’t store your card data.
• Shipping carriers: for order delivery.
• Hosting and analytics providers: e.g. Google Analytics, Meta Pixel (only if consented to).
• Authorities: if required by law.

6. Your Rights

Under GDPR or applicable laws, you may:

• Request access to your personal data.
• Request correction or deletion of your data.
• Object to data processing or withdraw consent.
• File a complaint with a data protection authority.

Contact us anytime via [email protected] to exercise your rights.

7. Data Retention

• Order and billing data: up to 10 years for legal compliance.
• Account and contact data: until deletion or request to remove.
• Marketing preferences: until opt-out.

8. Cookies and Tracking

We use cookies to improve your experience and website functionality. For full details, including managing your preferences, see our Cookie Policy.

9. Security

We use secure technologies to protect your data. However, no system is 100% secure. We limit access to your data and use HTTPS, firewalls, and other safeguards.

10. Changes

This policy may be updated. The latest version will always be available on this page with the “Last updated” date.

11. Contact

If you have questions, please contact us:
Email: [email protected]
Website: www.hurkles.com